Bello Casino Terms and Conditions
Welcome to Bello Casino. These terms and conditions govern your use of our casino, and by creating an account with us you accept them in full. If you search for Bello Casino login or Bello Casino online to reach our platform, the same rules below apply to your account regardless of the device or path you used to arrive here. Please read this page carefully before you deposit or play.
Our Company and Licensing
Bello Casino is operated by Hazy Ltd, registration number 16169, of Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros, together with our Cyprus subsidiary Plickon Limited, registration number HE455843, Vasili Michailidi 9, 3026 Limassol. This brand is also published by Hollycorn N.V., registration number 144359, Scharlooweg 39, Willemstad, Curacao. We hold licence ALSI-152406050-FI4 issued by the Anjouan Gaming Authority, Union of Comoros, valid from 30 June 2024 to 29 June 2027, which also covers avocasino.com, loonabet.com, aerobet.com, golobet.com and casino-bello.com. We also operate under Curacao Gaming Control Board licence OGL/2023/176/0095, held by Hollycorn N.V. We established this brand in 2023 and launched it in January 2024.
Eligibility and Account Registration
You must be of legal gambling age in your jurisdiction and able to form a binding contract to register with us. We serve players from Australia, Canada excluding Ontario for bonuses, New Zealand, Germany, Austria, Norway, Italy, France, Brazil, Ireland and South Africa. We do not accept players from a broad list of restricted countries published on our site, including but not limited to the United States, the United Kingdom, Spain, Belgium, Poland and many others; the same restrictions apply to all bonuses, and our welcome offer is additionally unavailable in Ontario. You may only hold one account with us, and third-party deposits are never permitted. Where we find that a deposit belongs to someone other than the account holder, any resulting winnings are forfeited and the deposit is returned to its rightful owner.
We require VPN and proxy connections to be avoided entirely. If you access our casino through a VPN or proxy, we reserve the right to suspend your account, void bonuses and withhold withdrawals pending investigation.
Verification and KYC
Before your first withdrawal, we require full identity verification. This includes KYC documents, photographs of your payment card showing the first six and last four digits with the remaining digits and the CVV hidden, a bank statement, a copy of your personal identification document, proof of address and proof of ownership of any other payment method used. We may also carry out phone verification, face verification or other checks as needed. Further requirements may apply depending on your chosen payment channel.
Currencies and Payment Methods
We operate accounts in EUR, AUD, CAD, NZD, USD, NOK and BRL, with EUR as our internal operating currency. Our cashier includes Visa, Mastercard, Maestro, Interac, iDebit, Instadebit, Flexepin, Neosurf, Cashlib, Sofort, EPS, Siru, MuchBetter, AstroPay, Pay4Fun and several cryptocurrencies including Bitcoin, Tether, USD Coin, Dogecoin, Ethereum and BNB Chain. The minimum deposit to claim any bonus is EUR 20 or the local equivalent. Per-method minimums vary, and crypto deposits start from 0.0001 BTC, 0.001 BCH, 0.01 ETH, 0.01 LTC or 20 USDT. All of our deposit and withdrawal methods are free of charge.
Withdrawals
We process withdrawal requests only once all wagering requirements have been met. Each deposit must be wagered at least three times before you may withdraw, and we may refuse a withdrawal where your total bet amount is lower than your last deposit. Bonus funds and funds remaining in an aborted game cannot be withdrawn. We pay withdrawals only to the payment method used for the matching deposit. Our standard limits are EUR 500 per 24 hours and EUR 15,000 per month, or the equivalent in your account currency, unless we have agreed a higher amount with you; amounts above the monthly cap are paid in instalments. You may only have one pending withdrawal per payment method at a time, and depending on the method, only one withdrawal request per 24 hours. We aim to process all withdrawal requests within 3 banking days, though this may take longer due to payment channels, additional account checks, or public holidays.
Bonuses and Promotions
Our welcome package offers up to 600% plus 450 free spins across your first four deposits, in deposit tiers from EUR 20 up to EUR 150. Wagering requirements are 35x the deposit plus bonus amount, and 40x to release free spin winnings. Free spins are credited automatically. The maximum bet while any bonus is active is EUR 5 or the local equivalent, and bonus validity is 10 days after activation, after which unused bonus funds and their derivatives are cancelled. Maximum wins are capped at EUR 100 from free spins and 5x the bonus amount for percentage bonuses. Live casino games cannot be played while a bonus is active, and wagering only counts in permitted games. We also offer a VIP Welcome Pack, reload bonuses, tournaments, achievements, missions and a loyalty shop; full terms for each promotion are published on the relevant pages and form part of these terms and conditions.
Games and Fair Play
We offer over 4,145 games across 26 studios, including pokies, table games, live dealer games, jackpot games and crash games. Our live casino features roulette, blackjack, baccarat and poker among other game shows. Blackjack and roulette each contribute 10% toward bonus wagering requirements. We use independently tested random number generators for our RNG titles, and our live games are streamed from licensed studios. We do not offer a sportsbook or esports betting.
Responsible Gambling
We are committed to promoting responsible gambling. You may set deposit limits, loss limits or request self-exclusion by contacting our support team. If you believe your gambling has become a problem, we encourage you to seek help from a professional organisation in your region and to make use of our account controls.
Changes to These Terms
We may amend these terms and conditions at any time to reflect changes in our games, promotions, payment methods or legal obligations. We recommend checking this page periodically, particularly if you search for Bello Casino login or Bello Casino online updates, as continued use of your account after changes are posted constitutes acceptance of the revised terms.
Contact Us
If you have questions about these terms, you can reach our support team via live chat, available 24/7, by email at [email protected], or through our on-site contact form. Refund and KYC related enquiries for payments are handled at [email protected]. We also offer support in English and German, and you can follow us on X and Instagram for updates.